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Job takes longer than expected to print..............................................................................................................................268
Job prints from the wrong tray or on the wrong paper .................................................................................................269
Incorrect characters print...........................................................................................................................................................269
Tray linking does not work........................................................................................................................................................269
Large jobs do not collate ...........................................................................................................................................................269
Unexpected page breaks occur...............................................................................................................................................270
Solving copy problems...................................................................................................................................................270
Copier does not respond ...........................................................................................................................................................270
Scanner unit does not close......................................................................................................................................................270
Poor copy quality..........................................................................................................................................................................271
Partial document or photo copies..........................................................................................................................................272
Solving scanner problems.............................................................................................................................................273
Checking an unresponsive scanner .......................................................................................................................................273
Scan was not successful .............................................................................................................................................................273
Scanning takes too long or freezes the computer............................................................................................................273
Poor scanned image quality .....................................................................................................................................................273
Partial document or photo scans............................................................................................................................................274
Cannot scan from a computer .................................................................................................................................................274
Solving fax problems.......................................................................................................................................................275
Caller ID is not shown..................................................................................................................................................................275
Cannot send or receive a fax.....................................................................................................................................................275
Can send but not receive faxes................................................................................................................................................277
Can receive but not send faxes................................................................................................................................................277
Received fax has poor print quality........................................................................................................................................278
Solving option problems................................................................................................................................................278
Option does not operate correctly or quits after it is installed ....................................................................................278
Drawers.............................................................................................................................................................................................279
Memory card ..................................................................................................................................................................................279
Flash memory card.......................................................................................................................................................................279
Hard disk with adapter................................................................................................................................................................279
Internal Solutions Port ................................................................................................................................................................280
Solving paper feed problems.......................................................................................................................................280
Paper frequently jams.................................................................................................................................................................280
Paper trays.......................................................................................................................................................................................281
Paper jam message remains after jam is cleared ..............................................................................................................281
Page that jammed does not reprint after you clear the jam.........................................................................................281
Solving print quality problems....................................................................................................................................282
Isolating print quality problems..............................................................................................................................................282
Blank pages.....................................................................................................................................................................................282
Characters have jagged or uneven edges ...........................................................................................................................283
Clipped images..............................................................................................................................................................................283
Ghost images..................................................................................................................................................................................283
Gray background ..........................................................................................................................................................................284
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