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Check tray <x> connection
Try one or more of the following:
• Turn the printer off and then back on.
If the error occurs a second time:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 If an optional duplex unit is installed, then remove it.
4 Remove the indicated tray.
5 Reattach the tray.
6 Connect the power cord to a properly grounded outlet.
7 Restart the printer.
If the error occurs again:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the tray.
4 Contact Customer Support.
• Press the up or down arrow button until Continue appears, and then press to clear the message and print
without using the tray.
Close door <x>
Close the specified door.
Close door or insert cartridge
The cartridge is missing or not installed correctly. Insert the cartridge, and then close all doors and covers.
Close finisher side door
Close the finisher side door to clear the message.
Close finisher top cover
Close the finisher top cover to clear the message.
Disk Corrupted
The printer attempted to recover a disk, but was not able to do so. Format Disk appears. Press to reformat the
disk.
Note: Reformatting the disk deletes all the files currently stored on the disk.
Insert tray <x>
Insert the specified tray into the printer.
Troubleshooting
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