Filter
Top Products
Replace the transfer roller if the defects occur every:
58.7 mm (2.31 in.)
Replace the photoconductor if the defects occur every:
44 mm (1.73 in.)
Replace the fuser if the defects occur every:
• 78.5 mm (3.09 in.)
• 94.2 mm (3.71 in.)
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
• Try a different type of paper.
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting
179