Filter
Top Products
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
Uneven print density
Example Cause Solution
ABCDE
A
BCDE
A
BCDE
Toner cartridge is worn or
defective.
Replace the toner cartridge.
Photoconductor is worn or
defective.
Replace the photoconductor.
Contacting Technical Support
When you call Technical Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and the Service Tag number or Express Service Code. For more information,
see the label on the inside top front cover of the printer. The Service Tag number is also listed on the menu settings
page.
For additional technical support, check the Dell Support Web site at support.dell.com.
Troubleshooting
185