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Solving Problems 77
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
IF THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see "Memory" on page 123).
• Remove and then reinstall any cards (see "Cards" on page 128).
• Remove and then reinstall the graphics card, if applicable (see "Removing a
PCI/PCI Express Card" on page 133).
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer (see "Setting Up a Printer" on page 29).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
book.book Page 77 Monday, October 6, 2008 11:38 AM