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support.dell.com Troubleshooting 8-15
e. Replace the power supplies. If this resolves the problem, end
troubleshooting.
f. Replace the midplane. If this resolves the problem, end troubleshooting.
Yes.
Proceed to step 2.
2. Is the power supply amber fault indicator lit and the green power indicator not lit?
Yes.
Perform the following steps:
a. Verify that the AC cable to the power supply is properly inserted into the
power supply. First turn the power supply switch off, then verify proper inser-
tion by completely pulling the AC cable from the power supply, reinserting it
firmly, and turning the power supply switch back on. If this fixes the problem,
end troubleshooting.
b. Verify the AC cable is plugged into an active AC source at the other end. First
turn off the power supply switch, then turn it back on when the AC sources
are confirmed. Verify that any fuses or breakers to which the power source
may be connected are not disabling the AC power source. If this resolves the
problem, end troubleshooting.
c. Check that the power supplies are fully seated. First turn the power supply
switch off. Check seating by completely pulling the power supply from the
system, and then reinserting it firmly. If this resolves the problem, end
troubleshooting.
d. Verify that the power supply switch is in the ON (1) position for both power
supplies. If this resolves the problem, end troubleshooting.
e. Replace the power supply. If this resolves the problem, end troubleshooting.
No.
Proceed to step 3.
3. Is the power supply amber fault indicator lit and the green power indicator lit?
Yes
. Perform the following steps:
a. Check that the power supplies are fully seated. First turn the power supply
switch off. Check the seating by completely pulling the power supply from
the PowerVault 660F or 224F storage systems, and then reinserting it firmly.
Turn the power supply switch back on. If this resolves the problem, end
troubleshooting.
b. Replace the power supply. If this resolves the problem, end troubleshooting.
No.
Proceed to step 4.
4. Is the problem resolved?
Yes
. End troubleshooting.
No.
See Chapter 9,”Getting Help,” for instructions on obtaining technical
assistance.