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8-6 Installation and Troubleshooting Guide
2. Is the fail flash pattern occurring, with the amber hard-disk drive LED flashing four
times per second?
Yes. See the
Dell OpenManage Array Manager User's Guide
for the proper
safeguards for protecting your data before proceeding any further. Replace the
hard-disk drive. If this resolves the problem, end troubleshooting.
No. Proceed to step 3.
3. Is the hard-disk drive offline Loop A or Loop B pattern occurring, with the amber
hard-disk drive LED flashing about once per second?
Yes. Perform the following steps:
a. Verify that Loop A and Loop B indicators are lit on the LS module. If either
indicator is off, go to “Troubleshooting the LS Module,” found later in this
chapter.
b. If the loop indicators are lit, replace the hard-disk drive. See the
Dell Open-
Manage Array Manager User's Guide
for the proper safeguards for
protecting your data before performing this procedure.
No. Proceed to step 4.
4. Is the predicted fail pattern occurring, with a green/amber/off pattern flashing
every two seconds?
Yes . See the
Dell OpenManage Array Manager User's Guide
for the proper
safeguards for protecting your data before proceeding any further. Replace the
hard-disk drive. If this resolves the problem, end troubleshooting.
No. Proceed to step 5.
5. Is the problem resolved?
Yes . End troubleshooting.
No. See Chapter 9, “Getting Help
,”
for instructions on obtaining technical
assistance.
!"
In a simplex configuration, if there is a fault with the RAID controller, the amber Not
Ready LED is illuminated, and the green LED is off. (See Table 4-5 for LED definitions).
In addition, on PowerVault 660F systems a controller fault triggers the
shelf fault indi-
cator
LED on the LS module. (See Table 4-3 for LED descriptions).
In a duplex configuration, one Dell Fibre Disk RAID Controller can detect the failure of
the other Dell Fibre Disk RAID Controller in the same PowerVault 660F enclosure. If
this occurs, the amber
controller fail indicator
LED of the failed controller is illumi-
nated by the healthy controller. This indicates the controller is failed.