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20 System Information Guide
www.dell.com | support.dell.com
1 Ensure that computer is either turned off, in a power management mode, or
connected to an electrical outlet.
2 If the computer is docked, undock it.
3 Slide and hold the battery bay (or module bay) latch release on the bottom of the
computer, and then remove the battery from the bay.
4 Slide the battery into the bay until the latch release clicks.
Running the Dell Diagnostics
Dell provides a number of tools to help you if your computer does not perform as expected.
For information on these help tools, see your User’s Guide.
If you have a computer problem and are unable to access the online User’s Guide, use the
Dell Diagnostics to help you determine the cause of the problem and to help you solve it.
The Diagnostics are on the Drivers and Utilities CD that came with your computer.
NOTE: Run the Diagnostics before you call Dell technical support because the diagnostic tests
provide information you may need when you call.