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System Information Guide 23
8 If a problem is encountered during a test, a message appears, displaying the error code
and a description of the problem. Write down the error code and problem description
and follow the instructions on the screen. If you cannot resolve the error condition,
contact Dell.
9 If you run a test from the Custom Test or Symptom Tree option, click the applicable
tab described in the following table for more information.
Tab Function
Express Test Performs a quick test of devices. The test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Extended Test Performs a thorough check of devices. The test typically takes
1 hour or more and requires you to answer questions
periodically.
Custom Test Tests a specific device. You can customize the tests to be run.
Symptom Tree Allows you to select tests based on a symptom of the problem
you are experiencing. The option lists the most common
symptoms.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains your configuration
information for all devices from the system setup program,
memory, and various internal tests and displays the
information in the device list in the left pane of the screen.
The device list may not display the names of all the
components installed on your computer or all devices
attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.
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