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Workaround/
Solution
Run the license key installation again.
License key installation and AppAssure Appliance Configuration Wizard fails
Description
Configuration of the appliance fails when incorrect data (for example incorrect
hostname, domain credentials, and so on) is entered in using the AppAssure
Appliance Configuration Wizard.
The AppAssure Appliance Configuration Wizard may continue to fail after restarting
as the AppAssure services are not automatically restarted.
License key installation also fails if the AppAssure services are not running.
Workaround/
Solution
1. Close the AppAssure Appliance Configuration Wizard.
2. Manually restart AppAssure services.
3. Restart the AppAssure Appliance Configuration Wizard.
Incorrect message displayed for license configuration failure
Description The following incorrect error message is displayed for license configuration failure:
A critical error occurred. Click 'Back' to try again. If the
issue persists, contact Dell Support for assistance
Workaround/
Solution
1. Close the AppAssure Appliance Configuration Wizard.
2. Manually restart AppAssure services.
3. Restart the AppAssure Appliance Configuration Wizard.
Error message displays incorrect FTBU.dat file location
Description If the AppAssure Appliance Configuration Wizard fails, an error message may
display the incorrect location of FTBU.dat as C:\Program Files\Dell\PowerVault
\Appliances\DL\.
Workaround/
Solution
The correct location of FTBU.dat is C:\Program Files\Dell\PowerVault\Appliances
\DL\FTBU\.
Storage provisioning window not resizing when display resolution is
changed
Description With the storage provisioning window open, if you change the display resolution,
the storage provisioning window does not resize to the updated display resolution.
Workaround/
Solution
• Use a minimum display resolution of 1024 x 768.
• Do not change the display resolution while the AppAssure Appliance
Configuration Wizard is running.
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