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For more detailed information, please refer to the Dell Software License Portal User Guide available at
http://documents.software.dell.com/AppAssure/.
Known issues and limitations
The appliance tab status is green after an upgrade
Description After a system upgrade, the appliance tab status is green on the Core with no
information displayed.
Workaround Try to log on as a local administrator, if that works then log back in as a domain
administrator and set up the Service Request Manager (SRM) service to use the
domain account login.
The appliance tab is empty if the UI is active overnight
Description The Appliance tab is empty if the User Interface (UI) is left active overnight.
Workaround Refresh the window, press F5.
No warning is displayed when a repository has been unmounted
Description When the repository is unmounted no warning is displayed.
Workaround Remount the volume. For more information, see topic 'Remounting Volumes' in
Dell DL4000 Appliance User’s Guide.
Unsuccessful creation of RASR or Windows Backup LUN by Configuration
Wizard
Description The configuration wizard creates RASR file or the Windows backup LUNs
unsuccessfully.
Workaround Reboot or retry.
NOTE: Duplicate LUNs are created if the configuration wizard was partially
successful. Delete the duplicate LUNs using the Server Administrator.
Attempting to provision with SATA device does not display any error
message
Description No error message is displayed if a SATA device is used to provision the storage.
Workaround SATA devices are not supported on Dell DL4000 or MD1200 system.
Non-English language selected at windows startup
Description On selecting a non-English language setting during Windows Startup, causes
problem in the Appliance tab in the AppAssure software.
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