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Troubleshooting 103
5
After the CD completes the hardware scan, you can also detect other drivers and utilities. Under
Search Criteria
, select the appropriate categories from the
System Model
,
Operating System
, and
Topic
drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6
Click the link of a specific driver or utility to display information about the driver or utility that you
want to install.
7
Click the
Install
button (if present) to begin installing the driver or utility. At the welcome screen,
follow the screen prompts to complete the installation.
If no
Install
button is present, automatic installation is not an option. For installation instructions,
either see the appropriate instructions in the following subsections, or click
Extract
, follow the
extracting instructions, and then read the readme file.
If instructed to navigate to the driver files, click the CD directory on the driver information window to
display the files associated with that driver.
Manually Reinstalling Drivers
1
After extracting the driver files to your hard drive as described in the previous section, click the
Start
button and right-click
My Computer
.
2
Click
Properties
.
3
Click the
Hardware
tab and click
Device Manager
.
4
Double-click the type of device for which you are installing the driver (for example,
Modems
or
Infrared devices
).
5
Double-click the name of the device for which you are installing the driver.
6
Click the
Driver
tab and click
Update Driver
.
7
Click
Install from a list or specific location (Advanced)
and click
Next
.
8
Click
Browse
and browse to the location to which you previously copied the driver files.
9
When the name of the appropriate driver appears, click
Next
.
10
Click
Finish
and restart your computer.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.