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Troubleshooting: Dell™ E173FP Flat Panel Color Monitor User's
Guide
Monitor Specific Troubleshooting • Common Problems • Product Specific Problems
Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove Analog (blue
connector) cable from the back of computer.
3. Turn on the monitor.
The floating 'Dell - self-test Feature Check' dialog box should appear on-screen (against a black background) if the monitor
cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green and the self-test
pattern will scroll through the screen continually.
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system;
your monitor is functioning properly.
OSD Warning Messages
A warning message may appear on the screen indicating that the monitor is out of sync range.
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too
high or too low for the monitor to use. See Specifications
for the Horizontal and Vertical frequency ranges addressable by this
monitor. Recommended mode is 1280x1024 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not
synchronizing with the computer or the monitor is in a power save mode.