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36 Reinstalling Software
Returning to a Previous Device Driver Version
1
Click the Windows Vista Start button
,
and right-click
Computer
.
2
Click
Properties
→
Device Manager
.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3
Right-click the device for which the new driver was installed and click
Properties
.
4
Click the
Drivers
tab
→
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring Your Operating System" on page 37) to return your computer
to the operating state that existed before you installed the new driver.
Using the Drivers and Utilities Media
Before using the Drivers and Utilities media, try the following:
• Windows Device Driver Rollback (see "Returning to a Previous Device
Driver Version" on page 36)
• Microsoft System Restore (see "Using Microsoft
®
Windows
®
System
Restore" on page 38)
1
With the Windows desktop displayed, insert your
Drivers and Utilities
media
.
If this is your first time using the
Drivers and Utilities
media, go to step 2.
If not, go to step 5.
2
When the
Drivers and Utilities
media installation program starts, follow
the prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe
file.
3
When the
InstallShield Wizard Complete
window appears, remove the
Drivers and Utilities
media and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the
Drivers and Utilities
media.