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Quick Reference Guide 21
4
Select the
Boot from CD-ROM
option from the menu that appears and press <Enter>.
5
Ty pe
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Main Menu
screen appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button for the option
you want.
NOTE: It is recommended that you select Test System to run a complete test on your computer.
2
After you have selected the
Test System
option from the main menu, the following menu appears.
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough
check of devices in the computer.
3
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"
in your online
User’s Guide
).
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
Option Function
Express Test Performs a quick test of devices in the system. This typically can take
10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system. This typically can
take an hour or more.
Custom Test Use to test a specific device or customize the tests to be run.
Symptom Tree This option allows you to select tests based on a symptom of the
problem you are having. This option lists the most common
symptoms.