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Troubleshooting Tools 107
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows XP:
1
Click
Start
→
Help and Support
.
2
Ty pe
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.
Windows Vista:
1
Click the Windows Vista start button
,
and click
Help and Support.
2
Ty pe
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOT A BOOT DISKETTE —Insert a bootable floppy disk and restart your
computer.
NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A
PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL
RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT
OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM.—
S.M.A.R.T error, possible HDD failure. This feature can be enabled or disabled in
BIOS setup.