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Quick Reference Guide 33
Memory modules are detected, but a
memory failure has occurred.
• If you have one memory module
installed, reinstall it and restart the
computer. For information on
reinstalling memory modules, see your
online
User’s Guide
.
• If you have two or more memory
modules installed, remove the modules,
reinstall one module, and then restart
the computer. If the computer starts
normally, reinstall an additional module.
Continue until you have identified a
faulty module or reinstalled all modules
without error.
• If available, install properly working
memory of the same type into your
computer.
• If the problem persists,
contact Dell
. For
information on contacting Dell, see your
online
User’s Guide
.
A possible graphics card failure has
occurred.
• If the computer has a graphics card,
remove the card, reinstall it, and then
restart the computer.
• If the problem still exists, install a
graphics card that you know works and
restart the computer.
• If the problem persists or the computer
has integrated graphics,
contact Dell
.
For information on contacting Dell, see
your online
User’s Guide
.
A possible floppy or hard drive failure has
occurred.
Reseat all power and data cables and
restart the computer.
A possible USB failure has occurred. Reinstall all USB devices, check cable
connections, and then restart the
computer.
Light Pattern Problem Description Suggested Resolution