Dell P09T Laptop User Manual


 
36
Solving Problems
If a program is designed for an earlier
Microsoft
®
Windows
®
operating
system
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.
To run the Program Compatibility Wizard:
Click 1. Start Control Panel
Programs Run programs made for
previous versions of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
If you have other software problems
Back up your files immediately.•
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs •
and shut down your computer through the
Start menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
with the operating system installed on
your computer.
Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
configured properly.
Verify that the device drivers do not
conflict with the program.
If necessary, uninstall and then reinstall
the program.
Write down any error message that is
displayed to help in troubleshooting when
contacting Dell.