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Contents
System Messages . . . . . . . . . . . . . . . . . . . . . 38
Hardware Troubleshooter. . . . . . . . . . . . . . . 40
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . .40
Restoring Your Operating System . . . . . . .45
System Restore . . . . . . . . . . . . . . . . . . . . . . .46
Dell DataSafe Local Backup. . . . . . . . . . . . .47
System Recovery Media . . . . . . . . . . . . . . . .50
Dell Factory Image Restore . . . . . . . . . . . . .51
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .54
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .55
Online Services . . . . . . . . . . . . . . . . . . . . . . .56
Automated Order-Status Service. . . . . . . . . 57
Product Information. . . . . . . . . . . . . . . . . . . .57
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . .58
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 59
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 61
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Specifications . . . . . . . . . . . . . . . . . . . . . . .64
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Macrovision Product Notice. . . . . . . . . . . . . 70
Information for NOM, or Official Mexican
Standard (Only for Mexico). . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72