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Troubleshooting 109
CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to
commands from the computer (see "Drive Problems" on page 105).
DATA ERROR — The hard drive cannot read the data (see "Drive Problems" on
page 105).
DECREASING AVAILABLE MEMORY — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 146).
DISK C: FAILED INITIALIZATION — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 97).
DRIVE NOT READY — The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on
page 138).
ERROR READING PCMCIA CARD — The computer cannot identify the
ExpressCard. Reinsert the card or try another card (see "Using ExpressCards"
on page 77).
EXTENDED MEMORY SIZE HAS CHANGED — The amount of memory recorded in
NVRAM does not match the memory installed in the computer. Restart the
computer. If the error appears again, contact Dell (see "Contacting Dell" on
page 175).
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file
that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | —
Do not use these characters in filenames.
GATE A20 FAILURE — A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 146).
GENERAL FAILURE — The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see "Hard Drive"
on page 138), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 97).