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40 Troubleshooting
SEEK ERROR — The operating system cannot find a specific track on the hard
drive.
SHUTDOWN FAILURE — A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 42).
TIME-OF-DAY CLOCK LOST POWER — System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program (see your Service Manual
at support.dell.com). If the message reappears, contact Dell (see "Contacting
Dell" on page 65).
TIME-OF-DAY CLOCK STOPPED — The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell
(see "Contacting Dell" on page 65).
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM — The time
or date stored in the system setup program does not match the system clock.
Correct the settings for the Date and Time options. See your Service Manual
at support.dell.com for more information.
TIMER CHIP COUNTER 2 FAILED — A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
UNEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may
be malfunctioning, or a memory module may be loose. Run the System
Memory tests and the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 42).
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the
drive and try again.
WARNING: BATTERY IS CRITICALLY LOW — The battery is running out of
charge. Replace the battery, or connect the computer to an electrical outlet;
otherwise, activate hibernate mode or shut down the computer.
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.