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Getting Help 129
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go
to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on
your order. For the telephone number to call for your region, see "Contacting
Dell" on page 133.
Support Service
Dell's support service is available 24 hours a day, 7 days a week, to answer your
questions about Dell hardware. Our support staff use computer-based
diagnostics to provide fast, accurate answers.
To contact Dell's support service, see "Before You Call" on page 131 and then
see the contact information for your region.
Dell Enterprise Training and Certification
Dell Enterprise Training and Certification is available; see
www.dell.com/training for more information. This service may not be offered
in all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call for your
region, see "Contacting Dell" on page 133.
Product Information
If you need information about additional products available from Dell, or if
you would like to place an order, visit the Dell website at www.dell.com. For
the telephone number to call for your region or to speak to a sales specialist,
see "Contacting Dell" on page 133.
book.book Page 129 Thursday, August 30, 2007 3:30 PM