D-Link DES-1008M Switch User Manual


 
Limited Warranty
Hardware:
D-Link warrants its hardware products to be free from defects in workmanship and materials, under normal
use and service, for the following periods measured from date of purchase from D-Link or its Authorized
Reseller:
Product Type Warranty Period
Complete products One year
Spare parts and spare kits 90 days
The one-year period of warranty on complete products applies on condition that the product's Registration
Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices
is provided at the back of this manual, together with a copy of the Registration Card. Failing such timely
registration of purchase, the warranty period shall be limited to 90 days.
If the product proves defective within the applicable warranty period, D-Link will provide repair or
replacement of the product. D-Link shall have the sole discretion whether to repair or replace, and
replacement product may be new or reconditioned. Replacement product shall be of equivalent or better
specifications, relative to the defective product, but need not be identical. Any product or part repaired by
D-Link pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such
repair, irrespective of any earlier expiration of original warranty period. When D-Link provides replacement,
then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and
requesting a Return Material Authorization (RMA) number. If a Registration Card for the product in question
has not been returned to D-Link, then a proof of purchase (such as a copy of the dated purchase invoice) must
be provided. If Purchaser's circumstances require special handling of warranty correction, then at the time of
requesting RMA number, Purchaser may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or other
suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be
prominently marked on the outside of the package. The package must be mailed or otherwise shipped to
D-Link with all costs of mailing/shipping/insurance prepaid; D-Link will ordinarily reimburse Purchaser for
mailing/shipping/insurance expenses incurred for return of defective product in accordance with this
warranty. D-Link shall never be responsible for any software, firmware, information, or memory data of
Purchaser contained in, stored on, or integrated with any product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at
Purchaser's expense, and D-Link reserves the right in such a case to levy a reasonable handling charge in
addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable
warranty period. A list of D-Link offices is provided at the back of this manual, together with a copy of the
Registration Card. If a Registration Card for the product in question has not been returned to a D-Link office,
then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when requesting
warranty service. The term "purchase" in this software warranty refers to the purchase transaction and
resulting licence to use such software.