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Troubleshooting (continued)
Click Device
Manager
Select the
Hardware
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My Computer >
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Check to make sure that the Router in your network is functioning properly
by pinging it. If the router is not functioning properly, it will not connect to the
Internet. If you need to find out how to ping network devices, please refer
to “Checking the Wireless Connection by pinging” in the Networking Basics
section of this manual.
Check to make sure that the DNS server in your network is functioning
properly by pinging it. If the DNS server is not functioning properly, you
may be unable to access the Internet. Typically, your ISP (Internet Service
Provider) will be able to give you the DNS server information. If you need to
find out how to ping network devices, please refer to “Checking the Wireless
Connection by pinging” in the Networking Basics section of this manual.
3. Check that the drivers for the network adapters are
installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
2. The wireless client cannot access the Internet in the