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3. Disable any personal firewall or virus checker temporarily. If you are using
Internet Explorer, go to Tools–Internet options-Security. Reset security level
of all 4 icons to default. You can revert to your customised settings after
configuring the router.
4. If previously the computer had a dialup modem, check browser setting. For
example in Internet Explorer, go to Tools–Internet options–Connections, and
select Never dial a connection. Also check LAN Settings that the option Use
a Proxy Server is not selected.
5. If the router is connected to a network hub, try connecting the router directly
to the computer in a standalone setup to eliminate any possible problem
associated with the hub.
6. The router’s private IP address is 192.168.1.1. To access the browser control
panel your computer must be on the same subnet as the router. See also Q3.
Q2. Cannot connect to Internet or cannot browse
1. Check router’s DSL light is on. Normally it takes less than one minute to
establish a link with the telephone exchange. The link will establish as long
as there is signal. If the DSL light does not come on the router is not seeing
any signal. Check that:
ADSL service has been enabled.
If there is a designated ADSL jackpoint for the service, make sure the router
is connected directly into this jackpoint. Other jackpoints cannot be used.
If there is no designated ADSL jackpoint, any jackpoints may be used.
Connect the router directly into a jackpoint, or through the port marked
MODEM on a filter.
2. If the router’s DSL light is already on, check if router is on line. Go to the Quick
Start menu as described in Section 5 – Getting On-line. If the router reports
"Your DSL router is ready to connect", you are not on line. Make sure the user
name and password have been entered in the exact format as specified by
the ISP.
3. Check the configuration of computer and router. If you still cannot browse,
perform a PING test as described in Q1-2, using these addresses:
(A) Ping www.dynalink.co.nz (or any valid web address)
(B) Ping 205.178.180.16 (or any valid public IP address)
If both (A) & (B) reported failed response such as "request time out", and
you assigned an IP address to your computer manually. Go to Procedure
(2) of Section 4. Check that the router’s IP (192.168.1.1) is entered as
gateway & DNS. If these settings are correct ping the computer’s IP (eg.
Ping 192.168.1.2). If there is still no reply your network card may be faulty.