Enterasys Networks A2H124-24P Switch User Manual


 
LANVIEW Diagnostic LEDs
SecureStack A2 PoE Installation Guide 1-7
LANVIEW Diagnostic LEDs
LANVIEWdiagnosticLEDsserveasanimportanttroubleshootingaidbyprovidingan
easywaytoobservethestatusofindividualportsandoverallnetworkoperations.
Getting Help
ForadditionalsupportrelatedtotheSecureStackA2orthisdocument,contact
Enterasys Networksusingoneofthefollowingmethods:
BeforecontactingEnterasys Networksfortechnicalsupport,havethefollowing
informationready:
•YourEnterasys Networksservicecontractnumber.
•Adescriptionofthefailure.
•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem(forexample,
changingmodeorrebootingtheunit.)
•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthe
network.
•Adescriptionofyournetworkenvironment(forexample,layoutandcabletype)
•Networkloadandframesizeatthetimeoftrouble, ifknown.
•Thedevicehistory(thatis,haveyoureturnedthe
devicebefore,isthisarecurring
problem?)
•AnypreviousReturnMaterialAuthorization(RMA)numbers.
World Wide Web www.enterasys.com/services/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail support@enterasys.com
To expedite your message, type [Switching] in the subject line.
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.