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Epson Stylus Pro 4000
4/04 Epson Stylus Pro 4000 - 5
Error Messages
When a problem occurs, a message appears on the display and
the lights on the control panel come on or flash.
Message/
Light Light Explanation Response
CHANGE
PAPER TYPE
Paper
light on
Paper loaded
does not match
the source
selected.
Make sure you have
replacement
cartridges available.
COMMAND
ERROR
— You’re using the
wrong printer
driver.
Press the Pause
button and hold it for
3 seconds to cancel
the print job. Make
sure you installed
the correct driver for
your printer.
Damaged data
was sent to
printer.
Press the Pause
button and hold it for
3 seconds to cancel
the print job.
FEED SHEET
PAPER
FEED SHEET
PAPER
MANUALLY
—
—
Cut sheet needs
to be loaded
manually.
Load the sheet in
the manual feed
slot.
FORBIDDEN
MEDIA FROM
P. TRAY
— Cut sheet needs
to be loaded
manually.
Load the sheet in
the manual feed
slot.
INK LOW B Ink light
flashing
Ink cartridge(s)
are nearly empty
(printing
continues).
Make sure you have
replacement
cartridges available
(page 7).
INK OUT B Ink light
on
Ink cartridge(s)
are empty
(printing stops).
Replace the ink
cartridge(s) indicated
on the LCD panel
(page 7).
INVALID INK
CARTRIDGE
B Ink light
on
You tried to
install the wrong
ink cartridge.
If you are installing
ink cartrdiges for the
first time, you must
install the cartridges
that came with your
printer.
If you are replacing
ink cartridges, check
the package and
product code. You
must use the ink
cartridges designed
for your printer.
Other cartridges will
not work.
LOAD PAPER Paper
light on
Paper lever is in
the released
position while
loading paper.
After you finish
loading paper, pull
the paper lever all
the way forward, to
the secured
position.
LOAD ROLL
PAPER
LOAD SHEET
PAPER IN P.
TRAY
Paper
light on
Paper source
setting in printer
software is
different from
control panel.
Make sure the right
paper is loaded and
the paper source
setting is the same
on the control panel
and printer software.
LOWER INK
LEVERS
LOWER L (or
R) INK LEVER
— One or both ink
levers are raised.
Pull the lever or
levers down to lock
the ink cartridges.
MNT REQ — A printer part will
need to be
replaced soon.
Note the code
number and contact
Epson support.
MNT TNK
NEAR FULL
— The maintenance
tank is almost
full.
Make sure you have
a replacement
maintenance tank
(page 11).
MNT TNK
FULL
B Ink light
on
The maintenance
tank is full.
Replace the
maintenance tank
(page 11).
NO
BORDERLESS
WITH THIS
SIZE
— Borderless
setting selected
for A2-size
sheets
(11.7” x 16.5”).
Change the setting
in the printer driver,
or load different-size
paper.
NO MNT
TANK
— The maintenance
tank is not
installed.
Make sure the
maintenance tank is
fully inserted
(page 11).
NOT
STRAIGHT
RELOAD
Paper
light on
Cut sheet paper
is not loaded
straight.
Load the paper
correctly.
NOZZLES
STILL
CLOGGED
— Head cleaning
did not clear the
nozzles.
Run the head
cleaning utility again.
If the nozzles are still
clogged, contact
Epson.
OPTION I/F
ERROR
— Wrong interface
card installed.
Turn off the printer
and remove the
card. See the
documentation that
came with the card.
NO INK
CARTRIDGE
B Ink light
on
Ink cartridge(s)
not installed or
ink lever raised.
Install ink cartridges
or lower the ink
lever (page 7).
PAPER JAM Paper
light
flashing
Paper has
jammed in the
printer.
Remove the
jammed paper.
Message/
Light Light Explanation Response