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Epson Stylus Pro 4000
6 - Epson Stylus Pro 4000 4/04
PAPER NOT
CUT
Paper
light
flashing
Roll paper was
not cut correctly.
Open the top cover
and remove the
uncut paper. Reload
paper if necessary.
The cutter may
be blunt or
incorrectly
installed.
Reinstall or replace
the cutter blade if
necessary (page 10).
PAPER NOT
STRAIGHT
Paper
light
flashing
Paper slipped
and fed into the
printer at an
angle.
Reload paper,
making sure the
edges are straight.
PAPER OUT Paper
light on
No paper is
loaded.
Load paper.
Paper ran out. Remove any
printouts or paper
remaining in the
printer and load
more paper.
If the message
appears during a
print job, reset the
printer by pressing
the Pause button for
3 seconds. Then
load paper and
resend the job.
REAR COVER
OPEN
— The rear cover
has been
removed.
Replace the rear
cover.
RELOAD
PAPER
Paper
light on
Printer cannot
detect paper.
If you are using cut
sheets, make sure
the paper is flat.
Move the paper
lever.
PAPER NOT CUT
error was
cleared.
Reload paper.
RELOAD
PAPER
INSERT
DEEPLY
Paper
light on
Manually loaded
sheet is not
inserted far
enough.
Insert the sheet
further into the
printer.
REMOVE
PAPER
Paper
light on
Paper is too thick
for head
cleaning.
Pull the paper lever
out to remove the
paper. Head
cleaning
automatically starts.
After cleaning,
reload paper.
Printer could not
feed the printer
page.
Remove the print.
Message/
Light Light Explanation Response
SERVICE REQ. All lights
flashing
The print head is
locked.
Pull out the green
tab to unlock the
print head.
An error has
occurred.
Note the error
number, then turn
the printer off and
back on. If the
message remains,
contact Epson.
SET INK CRTG — Ink cartridge chip
error.
Remove and
reinstall the ink
cartridge. If the
message remains,
replace the ink
cartridge.
SET PAPER
LEVER
Paper
light on
Paper lever was
released during
the printing
process or
another
operation.
Pull the lever all the
way forward, to the
secured position.
Start printing again
from the beginning
for best results.
TOP COVER
OPEN
— Top cover is
open.
Close the top cover.
UNABLE TO
PRINT
— You tried to print
while an error
condition was
present.
Press the Pause
button to exit the
SelecType menu
system. If the
message appears
again, clear the error
before you print.
WRONG INK
CARTRIDGE
B Ink light
on
You tried to
install the wrong
ink cartridge.
If you are installing
ink cartridges for the
first time, you must
install the cartridges
that came with your
printer.
If you are replacing
ink cartridges, check
the package and
product code. You
must use the ink
cartrdiges designed
for your printer.
Other cartridges will
not work.
WRONG
PAPER SIZE
Paper
light
flashing
Loaded paper
does not match
the image size.
Make sure the size
you selected in the
printer driver
matches the loaded
paper size. Load the
correct size paper if
necessary.
Message/
Light Light Explanation Response