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90 Solving Problems
■ Make sure the audio cable is connected to the correct Audio port.
See page 21.
■ If your presentation includes computer audio, make sure the
volume control on your computer is not turned all the way down
or muted. Make sure the audio cable is securely connected to both
the projector and your computer’s headphone jack or
audio out jack. See page 21.
■ The wrong source may be selected. Press the Source Search
button on the projector—or the Comp 1, Comp 2, S-Video, or
Video button on the remote control—to select the correct source.
Solving Password Problems
You have forgotten the password.
■ Write down the request code that appears in the Password Protect
Release screen and contact Epson. See “Where To Get Help” on
page 92.
■ If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary,
you can purchase a replacement remote control from Epson. See
page 92 for details about ordering.