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Problems and Solutions
Below are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, getting good print quality, feeding paper, or other
miscellaneous problems.
Problems Setting Up
the Printer or Installing
Software
The printer started making noise
after ink cartridge installation.
■ The first time you install ink
cartridges, the printer must charge its
ink delivery system for a couple
minutes. Wait until charging finishes
(the
Ppower light stops flashing)
before you turn off the printer. If you
turn off the printer while it’s
charging, it begins charging again the
next time you turn it on and uses
more ink than necessary.
■ Make sure the ink cartridge clamps
are locked down completely and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect it,
and turn it on again.
■ If the printer stops moving or
making noise, but the
Ppower light
is still flashing after 5 minutes, turn
off the printer. If the light is still
flashing when you turn it back on,
see “Where To Get Help” on
page 41.
You’re having problems installing the
printer software.
■ Carefully follow the instructions on
the Start Here poster.
■ Make sure your printer is turned on
and the printer cable is securely
connected to the printer and
computer.
■ Make sure you’ve closed all other
applications, including any screen
savers. Then try installing the
software again.
Your printer icon doesn’t appear in
the Chooser (Macintosh).
■ Your Macintosh has extension
conflicts. Disable Quick Draw GX in
the Extensions Manager. Make sure
EPSON Monitor3 and SC 880 are
enabled, and then restart your
Macintosh.
■ You may have too many items in the
Chooser. Delete any unused items
and check the Chooser again.
You can’t install the USB Printer
Device driver for Windows 98 or
Windows 2000.
■ Make sure your computer and cable
meet the system requirements on
page 43.