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Where To Get Help
If you need help with your printer or its software, including EPSON Software
™
Film
Factory,
™
see the contact information below. For help with the creative applications
on the printer software CD-ROM, see page 42 for contact information. If you need
help using other software with an EPSON product, see the documentation for that
software for technical support information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service Access
World Wide Web
From the Internet, you can reach EPSON Support at
http://www.epson.com
. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your e-mail address as the
password.
EPSON E-MAIL
Technical Support
To receive technical advice through e-mail, go to
http://www.epson.com
and complete the form under the
troubleshooting tab, as requested.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911
.