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7 Troubleshooting
Where to Get Help
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.7-1
Electronic Support Services
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.7-2
Identifying Your System
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7-4
Error Messages
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.7-5
Troubleshooting Your ActionNote
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.7-5
The Computer Won’t Start
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.7-6
The LCD Screen Is Blank
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.7-8
The Computer Locks Up
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.7-9
Your Password Isn’t Working
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.7-10
You Can’t Access Data on a Diskette
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.7-10
The Diskette Drive Isn’t Working
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.7-11
You Can’t Access Files on the Hard Disk
Drive
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.7-11
A PC Card Isn’t Working
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.7-12
The ActionPoint Isn’t Working Correctly .7-14
An External Monitor Is Blank
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.7-15
An External Pointing Device Doesn’t
Work
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.7-15
Your Printer Isn’t Working
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.7-17
The Memory Count Is Incorrect
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.7-17
Your Software Isn’t Working Correctly
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.7-17
Your Infrared Port Isn’t Communicating . . 7-18
A Specifications
CPU and Memory
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Controllers
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Interfaces
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Keyboard
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ActionPoint Touchpad
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Volume Control
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Mass Storage
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LCD Screen
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Setup Program
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Software
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Power Sources
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AC Power Adapters
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Environmental Requirements .
Physical Dimensions
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. A-1
. A-2
A-3
.A-4
.A-4
.A-4
. A-5
. A-5
. A-5
. A-5
.A-6
.A-6
. A-7
. A-7
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