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Problem
Using the cut sheet
feeder, the paper does
not
feed properly
(continued).
After a print
command is sent from
the computer, the
platen rotates, but
paper does not feed.
The PAPER OUT light is
on (continued).
Two or more sheets
feed at the same time.
Solution
Paper may be jammed near the print head.
Remove the paper jam (temporarily
remove the cut sheet feeder if necessary).
You may have loaded too many sheets in
the cut sheet feeder’s bin. Remove the
sheets. The bin can hold a maximum of 150
sheets.
There may be only one sheet left in the bin.
The last sheet in the bin may not feed, so
add more paper.
You may have loaded too many sheets in
the cut sheet feeder’s bin. Remove the
sheets. The bin can hold a maximum of 150
sheets.
You may have forgotten to fan the stack of
paper before loading it into the bin.
Remove the paper and fan it. Then align
the edges of the stack. See Chapter 5.
7-26
Troubleshooting