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Troubleshooting
6-17
The printer prints blank pages.
Uninstalling Printer Software
If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer driver or Status
Monitor 2, follow the steps in this section. To uninstall
EPSON Net!2, see your Administrator’s Guide.
Windows 98, Windows 95, and Windows NT 4.0
1. Double-click the
My Computer
icon, then double-click
the
Control Panel
icon.
2. Double-click
Add/Remove Programs
.
3. To uninstall your printer driver (Windows 98 and
Windows 95 only), select
EPSON Printer Software
in the
program list.
To uninstall Status Monitor 2, select
EPSON Status
Monitor 2
in the program list.
4. Click the
Add/Remove
button. Follow the instructions on
the screen to uninstall your software.
5. To reinstall your software, see the Setup Guide.
Possible cause Solution
Your printer is not selected
in your application or as the
Windows default printer.
Select your printer as the default Windows printer. See your
Windows documentation or online help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Select your printer in the Chooser as described in the
Setup
Guide
.
Paper settings in the printer
software are incorrect for
your paper size.
Check the settings in the paper dialog box to make sure they’re
correct for your paper size. See Chapter 3 for more information.
The print head nozzles are
clogged.
Clean the print heads by running a cleaning cycle following the
instructions in Chapter 5.
Note:
In Windows NT 4.0, you
can’t uninstall the printer
software with the
Add/Remove Programs
utility. See your
Windows NT
documentation to remove
printer drivers from your
system.
bunnyUG.book Page 17 Wednesday, November 4, 1998 9:22 AM