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Problem Solving
Troubleshooting
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages
given for each problem.
Problems relating to images
No images appear
No images appear See below
Projection does not start, the projection area is
completely black, the projection area is completely blue,
etc.
Image colours are not right p.34
The whole image appears purplish or
greenish, images are black & white, colours
appear dull, etc.
(Computer monitors and LCD screens have
different colour reproduction performance,
so that the colours projected by the projector
and the colours appearing on the monitor
may not necessarily match, but this is not a
sign of a problem.)
The message "Not Supported." is displayed p.32
The message "No Signal." is displayed p.32
Images are fuzzy or out of focus p.32
Interference or distortion appear in images p.33
Problems such as interference, distortion or black &
white checked patterns appear.
Images appear dark p.34
Vertical stripes appear in the projected
images p.34
Projection stops automatically p.35
Image is truncated (large) or small p.33
Only part of the image is displayed.
Power does not turn on p.35 The remote control does not work p.35
Have you pressed the [Power]
button?
Press on the remote control or on the projector's control panel.
Are all of the indicators
switched off?
Disconnect the power cable and then reconnect it.
Setup Guide
Check the circuit breaker to see if power is being supplied.
Is blank mode active? Press on the remote control to cancel the blank function.
Is a video signal being input? Check that the power for the connected equipment is turned on. If the
"Message" menu command has been set to "ON", messages relating to
the image signals will be displayed.
"Setting" - "On-Screen Display" - "Message" p.20
Are the image signal format
settings correct?
Use the "Video Signal" menu command to select the signal format
which matches the connected signal source.
"Setting" - "Input Signal" - "Video Signal" p.21
Have the configuration menu
settings been made correctly?
Try resetting all of the current settings. p.22
Were the projector and
computer connected while their
power was already turned on?
If the connection is made while the power is already turned on, the
function (Fn) key that switches the computer's video signal to external
output may not work. Turn the power for the computer that is connected
to the projector off and then back on again.
Problems relating to images
Problems when projection starts
Problems with the remote control
When a computer is
connected