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Problem Solving
Troubleshooting
Interference or distortion appear in images
Image is truncated (large) or small
Is the projector at the correct
distance?
The recommended distance from the projector to the screen is within
87–1365 cm (2.9–44.8 ft.) for a screen size of 16:9, and 108–1672 cm
(3.6–54.9 ft.) for a screen size of 4:3. Set up the projector so that the
projection distance is within this range.
Setup Guide
Is the keystone adjustment
value too large?
Decrease the projection angle to reduce the amount of keystone
correction. Setup Guide
Has condensation formed on
the lens?
If the projector is suddenly taken from a cold environment to a warm
environment or if sudden ambient temperature changes occur,
condensation may form on the surface of the lens, and this may cause
the images to appear fuzzy. Set the projector up in the room
approximately one hour before it is to be used. If condensation forms on
the lens, turn the power off and wait for the condensation to disappear.
Are the image signal format
settings correct?
If a composite video
or S-Video signal is being input
If projection does not occur when the "Video Signal" menu command is
set to "Auto", select the signal format that matches the signal source.
"Setting" - "Input Signal" - "Video Signal" p.21
If the signal source is connected to the [InputA] or [D4] port
Use the "Input Signal" menu command to set the signal format that
matches the signal that is being projected from the connected
equipment. "Setting" - "Input Signal" p.21
You can also press or on the remote control to select the
format.
Setup Guide
Are the cables connected
correctly?
Check that all of the cables required for projection are securely
connected.
Setup Guide
Is an extension cable being
used?
If an extension cable is used, interference may increase. Try connecting
a signal amplifier.
Have the "Sync.
" and
"Tracking
" settings been
adjusted correctly?
The projector has an automatic adjustment function that causes the
optimum images to be projected. However, for some types of signal, the
correct adjustments may not be obtained even after automatic
adjustment is carried out. In such cases, use the "Tracking" and "Sync."
menu commands to make the adjustments.
"Image" - "Picture Quality" - "Tracking", "Sync." p.16
Has the correct resolution
been selected?
Set the computer so that the signals that are output are compatible with
this projector.
"List of Supported Monitor Displays" p.42,
Computer documentation
Has the correct aspect been
selected?
Press to select the aspect that corresponds to the input signal. p.8
If images with subtitles are being projected using "Zoom", use the
"Zoom Caption" menu command to adjust the images. p.19
Has the "Position" setting
been adjusted correctly?
Use the "Position" menu command to make the adjustment.
"Setting" - "Screen" - "Position" p.18
Has the computer been set for
dual display?
If dual display has been activated in the Display Properties of the
computer's Control Panel, the projector will only project about half of
the image on the computer screen. To display the whole of the image on
the computer screen, turn off the dual display setting.
Computer video driver documentation
Computer and RGB
video signals only
Only when projecting
computer images
Only when projecting
computer images