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User Manual
21
TROUBLE PROBABLE CAUSE CORRECTIVE ACTION
Image is too dark Imaging plate has been
overexposed
Adjust brightness with software. If this is
not possible, retake image at lower
exposure. See exposure guidelines
Section 5.1.
Image contains ghost
images or shadows.
Imaging plate was not
completely erased.
Increase the amount of time that is used
to erase plates. Alternatively, increase the
intensity of the light source. To test if an
imaging plate is completely erased,
simply mount an erased plate on a
carousel and scan it. If no image is
obtained, your procedure is effective at
completely erasing imaging plates.
Imaging plate was exposed
with the back of the IP facing
the X-ray machine You may
notice the writing from the
back of the plate on the image.
Insure the imaging plates are inserted
properly into the protective envelope and
the proper orientation to the x-ray source
is maintained
Imaging plates have been
stored in protective envelopes
for too long a period.
Do not store imaging plates in protective
envelopes for more than one week.
Partial erasure of the image
due to exposure to light during
handling of the imaging plates.
Do not leave exposed imaging plates in
well-lit areas. Even in the protective
envelope, some light penetrates and can
partially erase the imaging plates.
Transfer imaging plates from their
protective sleeve to the EPIX SCANNER
as quickly as possible (within one hour
of exposure).
Image shows artifacts. The imaging plate surface is
not clean and has dirt or stains
on it. The surface may be
scratched.
Clean the imaging plate as outlined in
Section 7.1. If the plate is scratched or
stained, do not use the plate again.
The imaging plate was
removed from the cassette too
quickly, which resulted in a
static discharge.
Clean the imaging plate with anhydrous
isopropyl alcohol AND remove from
cassette more slowly.
A cosmic event occurred and
deeply exposed the image
plates with cosmic rays. This
may occur during shipment.
Erase the image plate and rescan until the
artifacts are no longer present.
Imaging plates fall out into
the EPIX SCANNER
carousel well
The imaging plates have not
been loaded properly. See
Section 5.3 for more
information.
Practice loading erased imaging plates in
full light until you become familiar with
the loading procedure. You will hear a
“click” when the panoramic screen is
loaded properly.
The red light stays on and
the scanner stops
The lid to the carousel well has
been opened.
Do not raise the lid while the unit is
scanning.
Hardware failure Call your service representative