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Note:
The printer beeps once when the printer enters or exits Micro Adjust mode. In Micro Adjust mode, the
printer also beeps once when the printer reaches the default top-of-form and tear-off positions. When the
printer reaches the minimum and maximum adjustment limits, the printer beeps twice.
Problems and Solutions
Most problems you may encounter while operating your printer have simple solutions.
Power supply
Power is not being supplied
The lights on the control panel do not go on.
Cause What to do
The power cord may be unplugged. Check that the power cord is properly plugged into the electrical
outlet.
The outlet may not be operating. If the electrical outlet is controlled by an outside switch or
automatic timer, use a different outlet. Plug another electrical
device, such as a lamp, into the outlet to determine whether the
outlet is operating properly.
Printing
Printing or printout quality problems
The Pause light is off, but nothing is printed.
Cause What to do
The software may not be installed properly. Check that the software is installed properly for your printer, as
described in the Start Here. Check the software’s printer settings.
The interface cable may not match the
specifications of the printer or computer.
Check both ends of the interface cable. Make sure the cable meets
both the printer and computer specifications.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide
Troubleshooting 57