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Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve
these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver
or from the printer using the control panel buttons.
Note:
❏ Because print head cleaning uses ink from all cartridges, clean the print head only if print quality
declines; for example, if the printout is blurry, the color is incorrect or missing, or the vertical lines are
pronouncedly misaligned.
❏ Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
❏ When ink is low, you may not be able to clean the print head. When ink is expended, you cannot clean
the print head. Replace the appropriate ink cartridge first. For more information, see “Replacing an
ink cartridge” on page 75.
Using the Head Cleaning utility for Windows
Follow these steps to clean the print head using the Head Cleaning utility.
1. Turn on the printer.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide
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