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D-6 Customer Support Information
R4C4590
Rev. C
A5 size CUSTOMER.FM
10/30/00 Pass 1
L
Proof Sign-off:
Takahashi, Kono _______
Takahashi _______
Hoadley _______
For Users in Australia
EPSON Australia wishes to provide you with a high level of
customer service. In addition to your product documentation, we
provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve
problems. The dealer should always be the first call for advise on
problems, they can often solve problems quickly and easily as
well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth
taking your modem here for the occasional surf! The site provides
a download area for drivers, EPSON contact points, new product
information and technical support (e-mail).
EPSON Faxback service
EPSON Faxback service will fax you the latest specifications for
most EPSON products offered in Australia. Phone (02) 9903 9075
and the system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our
clients have access to advice. Operators on the Helpdesk can aid
you in installing, configuring and operating your EPSON
product. Our Pre-sales Helpdesk staff can provide literature on
new EPSON products and advise where the nearest dealer or
service agent is located. Many types of queries are answered here.