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Epson SureColor T-Series User’s Guide
Problem Solver
181
Cut sheets jam
To remove jammed paper, follow the steps below:
1
Turn off the printer.
2
Turn the printer on.
After a pause, the message Open printer cover
then tear off and remove jammed portion. will
appear in the display.
3
Open the printer cover and move the print head
away from the jam.
4
Cut the top portion of any torn or crinkled areas
using a commercially available cutter.
5
After removing the any torn or crinkled area,
press the Z button and close the printer cover.
6
Remove the cut paper.
7
After removing the paper, press the Z button.
Reload the paper and resume printing.
U“Loading and Removing Cut Sheets” on
page 37
Others
The control panel display keeps
turning off.
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
The paper is not cut cleanly.
A light is visible inside the printer.
The administrator password has
been lost
!
Caution:
If you opened the printer cover in operation, do
not touch the area as indicated by the warning
labels.
High temperatures may cause burns.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you
touch the print head with your hand, static
electricity may cause a malfunction.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the P
button on the control panel is pressed. The delay
before the printer enters sleep mode can be selected
in the Setup menu.
U“Setup menu” on page 139
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Head
Cleaning or Power Cleaning, inks of all colors will be
used. (This is true even if you are currently printing in
black and white.)
U“Cleaning the print head” on page 157
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U“Replacing the Cutter” on page 163
o
This is not a failure.
The light is a light inside the printer.
o Should you forget the administrator password,
contact your dealer or Epson Support.