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Aligning the Print Head Using a Computer Utility......................................................................... 277
Cleaning the Paper Path .................................................................................................................. 279
Cleaning and Transporting Your Product ............................................................................................. 280
Cleaning Your Product ..................................................................................................................... 280
Transporting Your Product ............................................................................................................... 281
Solving Problems.................................................................................................................................... 284
Checking for Software Updates........................................................................................................ 284
Product Status Messages ................................................................................................................ 285
Running a Product Check ................................................................................................................ 286
Resetting Control Panel Defaults ..................................................................................................... 288
Solving Setup Problems................................................................................................................... 289
Noise After Ink Installation........................................................................................................... 289
Software Installation Problems.................................................................................................... 290
Control Panel Setup Problems .................................................................................................... 290
Solving Network Problems ............................................................................................................... 290
Product Cannot Connect to a Wireless Router or Access Point .................................................. 291
Network Software Cannot Find Product on a Network................................................................. 292
Product Does Not Appear in Mac OS X Printer Window.............................................................. 292
Cannot Print Over a Network....................................................................................................... 293
Cannot Scan Over a Network ...................................................................................................... 294
Printing a Network Status Sheet.................................................................................................. 294
Solving Copying Problems ............................................................................................................... 295
Product Makes Noise, But Nothing Copies.................................................................................. 295
Product Makes Noise When It Sits for a While............................................................................. 296
Solving Paper Problems................................................................................................................... 296
Paper Feeding Problems............................................................................................................. 296
Paper Jam Problems Inside the Product ..................................................................................... 297
Paper Jam Problems in the Paper Cassette................................................................................ 299
Paper Jam Problems in the Auto Duplexer.................................................................................. 300
Paper Jams in the Automatic Document Feeder ......................................................................... 302
Paper Ejection Problems............................................................................................................. 305
Solving Problems Printing from a Computer..................................................................................... 306
Nothing Prints.............................................................................................................................. 306
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