Filter
Top Products
PAGE 35
FireBall™ DVDM-300 User’s Manual
TESTING A DIALUP CONNECTION
• An external Hayes compatible serial modem is required.
• An analog phone line is required. Multiplexed digital phone lines are not supported.
• An existing Internet Service Provider (ISP) account is also required – or you can sign up for a
new AOL account by following the on-screen instructions.
1. Check the phone line connection – using a standard phone, make sure there is
a dial tone on the line.
2. The modem should be automatically detected after you select “dialup” as
the connection type. If it fails to be recognized, make sure that the modem is
connected to COM port 4 of the FireBall using a serial cable. (USB modems are
NOT supported)
3. Make sure you have a valid dialup account and password. The username,
password, and dialup access numbers should be obtained from your ISP. The
larger ISPs will have local phone numbers for most areas in the US.
4. Verify that the dialup account and password are valid by testing them on a
PC connected to the same external modem. This will tell you if the account
settings and modem are properly configured.
5. The QuickStart Dialing Preferences screen allows you to set the preferences
for your current location.
a. Most calling methods these days will use “tone” or touch tone instead of
pulse dialing.
b. Enter a prefix if you have to dial ‘9’ or some other number to access an
outside line when using your phone system.
c. If your phone line has Call Waiting service, select the prefix to disable it
from the “Disable Call Waiting” spin control. Typically, this will be *70, in
the US.
d. If you have voice mail service from your phone company that provides
a beeping signal just before the dial tone is heard on your line, change
“ignore dialtone” to YES. This will ignore the beeping signal which may
prohibit some modems from dialing out when you have messages waiting.