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78
B.
Troubleshooting
For FARGOÕs
Macintosh
Printer Driver
and
Backgrounder
If you are having difficulty using the FARGO
driver, run through the following check list.
The FARGO
driver indicates
that it is printing,
but there is no
response from the
PrimeraPro.
■
Ensure that the Now option is selected in the
Print dialog box when the Backgrounder is
not in use. If the Background/Later option in
the Print dialog box is selected, the driver
creates a copy of the document that is
processed later by the FARGO Backgrounder.
If you are not using the FARGO
Backgrounder, the document is stored in the
printing queue and is not processed. If you
accidentally select Background/Later, and
wish the document to be printed in the
foreground, delete the spool file that was
created. Spool files are stored in the Spool
Folder, inside the System Folder, and have an
icon like this:
■
As a last resort, save what you are working
on, close all applications, and do a system
restart. This clears the memory of the
Macintosh. If you are using the FARGO
Backgrounder, be sure it is opened before you
open any other application. Now, try your
print job again.
An error dialog
box appears when
you try to print
saying the printer
is not ready.
■
Is the printer plugged into the wall outlet? Is the
Power light on? Is the printer selected in the
Chooser? Is the printer connected to the printer
port of the Macintosh or to the AppleTalk
network? Does the printer have paper and the
proper ribbon installed?