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Data cannot be read from the CD-ROM drive
Check the following.
• Check that the CD is correctly placed. Place the CD with the label facing left.
• Check that the CD is placed with the label side left. Place the CD with the label facing left.
• Check that the CD is clean and free of dew condensation or waterdrops. Wipe it with a dry soft cloth
from the center to the edge.
• Check that the CD is free of damage or an extreme warp. If so, do not use the CD.
• Check that the CD complies with the standard. Use standard-compliant CDs only.
Characters entered using the keyboard are not displayed.
Check that the keyboard is correctly connected.
The mouse cursor does not move.
Check that the mouse is correctly connected.
The SCSI device connected via a SCSI card is not recognized by Windows.
Check the following.
• Check that the SCSI card driver is installed. Take the following steps.
• Windows Me/98/95
1 Double-click the System icon in the Control Panel window.
2 Click the Device Manager tab to check whether the SCSI controller is registered.
If the controller is not registered, double-click the Add Hardware icon in the Control Panel
window, then detect the SCSI card and install the driver.
• Windows 2000
1 Double-click the System icon in the Control Panel window.
2 Click the Hardware tab.
3 Click Device Manager to check whether the SCSI controller is registered.
If the controller is not registered, click Hardware Wizard on the Hardware tab (Step 2), then
detect the SCSI card and install the driver.
• Windows NT
1 Double-click the SCSI adapter icon in the Control Panel window to check whether the SCSI
controller is registered.
If the controller is not registered, click Add on the Drivers tab, then install the SCSI card driver.
• Be sure to turn on the SCSI device before turning on the PC. The PC does not recognize SCSI
devices if they are turned on after the PC.
The PC cannot connect to the network
Check the following.
• Check that the network cable is correctly connected.
• Check that a Category 5 UTP cable for communication at 100 Mbps.
• Check that the ACT/LNK lamp on the hub unit lights up.
• Use the LAN diagnosis function (the Ping command if you use the TCP/IP protocol) to check
connection.
Point
• When a LAN driver is installed on Windows NT, the Intel PROSet II icon is registered in the
Control Panel window, but the diagnosis function is not available.