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For BCAM problems:
- activate all DCM traces with /DCDIAG DCM.,MODE=SAVE and
after reproducing the error, save the generated trace
files S.DCTRAC.* with /DCDIAG DCM.,MODE=CLOSE or submit
the diagnostic information to main memory with
/DCDIAG DCM.,MODE=HOLD and evaluate it with ASTRID.
For problems at the hardware and software interface:
- HERSFILE
- Hardware and software configuration
- possibly IOTRACE listing.
For tape problems:
- if possible you should send in the original tape for
error diagnosis, otherwise you should at least provide
a listing of all tape labels and the first data blocks
- SYSOUT log and CONSLOG file
For SPD problems:
- dump of the VTOC area
- NDMDAMP
- CONSLOG files of all systems involved
*4 For IORM problems:
*4 - IORM dump
*4 - CONSLOG file
*4 If problems occur with the IORM DPAV or IOLVM functions, under
*4 VM operation these documents are required from both the guest
*4 and the monitor system.
Final note
The above description does not contain any information on gener-
ating documents in conjunction with using BS2000 tracers. Please
consult the reference manuals of the relevant tracers for this.