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4.1 Error Indications in the Function Number Display
When any error occurs, the operator panel indicates "U" followed by a number alternately for tem-
porary errors, or "E" followed by a number for device alarms (permanent error).
Temporary errors can be resolved by the operator, but the device alarm requires recovery works by
support engineers.
When the Error Recovery Guide is installed on your PC and if any error or device alarm has
occurred, this software displays information such as error names and error codes regarding the
error/alarm. Take notes of the information and click [Details] on its window to learn detailed infor-
mation for troubleshooting.
■ Temporary Errors:
A number appearing in alternation following the "U" refers to the following type of errors:
Indication Meaning Solution
U0
Shipping lock error occurred. Confirm that the shipping lock is released.
U1
A paper feed error occurred. 1. Remove the jammed documents.
(Refer to "3.1 How to clear the paper
jam" on page 38.)
2. Confirm that the documents meet the
paper conditions for scanning. (Refer
to "2.2.1 Checking document condi-
tion" on page 12. )
U9
ADF error Turn OFF the scanner power. Confirm/
Connect the ADF cable, then turn on the
scanner power.
HINT
The Error Recover Guide is stored in Setup DVD-ROM. For installing the
application software, refer to "2.1 Installing the Scanner Application" in fi-
5015C Getting Started.