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4.2 Troubleshooting
fi-5015C Image Scanner Operator’s Guide 57
TROUBLESHOOTING
4
* "Multi feed" means that more than 2 papers are fed at the same time.
Multi feed* frequently
occurs.
Does the document satisfy the "Doc-
ument Quality" described in Section
2.2.1?
Scan the documents by Flatbed.
Are the documents set properly in
the ADF paper chute?
Fan the documents before scanning.
Correctly align the document stack
and load them on the ADF paper
chute. Refer to Section 2.2.2 for
details.
Is the document stack thicker than
4mm?
Reduce the number of sheets in the
document stack to 4 mm thickness or
less.
Is the Pad ASSY dirty? Clean the Pad ASSY. Refer to the
Operator's Guide "3.2.3 Cleaning the
ADF".
Is the Pad ASSY worn out? Replace the Pad ASSY. Refer to the
Operator's Guide "3.3.3 Replacing the
Pad ASSY".
Paper is not fed (paper
feed error occurs fre-
quently, or document
stops midway).
Does the document satisfy the "Doc-
ument Quality" described in Section
2.2.1?
Scan the documents by Flatbed.
Is the thick document placed on the
Flatbed?
Remove the document from the Flat-
bed.
Is the Pick roller dirty? Clean the Pick roller. Refer to the
Operator's Guide "3.2.3 Cleaning the
ADF".
Is the Pick roller worn out? Replace the Pick roller ASSY. Refer
to the Operator's Guide "3.3.4
Replacing the Pick Roller".
The generated image
are elongated.
Is the Pick roller dirty? Clean the Pick roller. Refer to the
Operator's Guide "3.2.3 Cleaning the
ADF".
There is a shadow on
the leading edge of the
generated image.
Are the Pinch rollers dirty? Clean the Pinch rollers. Refer to the
Operator's Guide "3.2.3 Cleaning the
ADF" on page 41..
Have you adjusted the offset (the
scanning starting position)?
Adjust the [Sub-scan Setting] on
[Scanners and Cameras] in the control
panel.
Symptom Check this item Remedy