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Diagnostics and Maintenance
6-6 C141-E235
6.2.2 Maintenance requirements
(1) Preventive maintenance
Preventive maintenance is not required.
(2) Service life
See "(3) Service life," in Section 2.1.5.
(3) Parts that can be replaced in the field
The PCA cannot be replaced in the field. The DE cannot be replaced in the field.
(4) Service system and repairs
Fujitsu has the service system and repair facility for the disk drive. Contact Fujitsu representative to
submit information for replacing or repairing the disk drive. Generally, the following information
must be included:
a) HDD model, part number (P/N), revision number, serial number (S/N), and date of
manufacturing
b) Error status
• Date when the error occurred
• System configuration
• Environmental conditions (temperature, humidity, and voltage)
c) Error history
d) Error contents
• Outline of inconvenience
• Issued commands and specified parameters
• Sense data
• Other error analysis information