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11
Also read the points to note about requesting repairs be-
forehand in "User's Guide 7.10.2 Contacting Maintenaice
Support".
Print the "Conguration Sheets" - "Accident Sheet" and en-
ter the checked information.
Be careful not to lose this sheet, as you must provide this
information when you contact an ofce listed in the "Con-
tact Information" your maintenance engineer.
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Non-durable components
Depending on the environment and period of usage there will
be non-durable components that require replacement within
the warranty period. Customers who have signed up to hard-
ware maintenance contract will be provided with replacement
parts free of charge and will have higher priority for replace-
ment.
Customers not signed up to hardware maintenance contract
will be charged for operation cost (including the maintenance
parts) replacement separately.
- Service life of non-durable components
The service life of non-durable components is decided based
on the presumption that the server is used in an appropriate
environment.
The temperature of the operating environment is between
10
°C
and 35
°C.
However, the service life is calculated using
25
°C
as the average temperature so air conditioning should be
used.
- Non-durable component
Item
Description
SCSI Array
Controller card
battery
Regardless of how long power has been turned on
or off, a replacement message will appear for non-
durable components after 3 years.
Contact Information
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Australia:
Fujitsu Australia Limited
Tel: +61-2-9776-4555
Fax: +61-2-9776-4556
Address: 2 Julius Avenue (Cnr Delhi Road)
North Ryde, Australia N.S.W. 2113
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China:
Fujitsu (China) Holdings Co., Ltd.
Tel: +86-21-5292-9889
Fax: +86-21-5292-9566
Address: 18F, Citic Square, 1168 West Nanjing Road Shanghai, China
200041
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Hong Kong:
Fujitsu Hong Kong Limited
Tel: +852-2827-5780
Fax: +852-2827-4724
Address: 10/F., Lincoln House, 979 King's Road
Taikoo Place, Island East, Hong Kong
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Indonesia:
PT. Fujitsu Systems Indonesia Ofces Headquarters
Tel: +62-21-570-9330 (Hunting)
Fax: +62-21-573-5150
Address: Wisma Kyoei Prince 10th Floor Jl. Jend. Sudirman Kav 3-4
Jakarta, Indonesia 10220
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Korea:
Fujitsu Korea Ltd.
Tel: +82-2-3787-6000
Fax: +82-2-3787-6066
Address: Susong Tower Building, 83-1 Susong-Dong
Jongno-Gu, Seoul, Republic of Korea 110-140
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Malaysia:
Fujitsu (Malaysia) Sdn. Bhd.
Tel: +60-3-8318-3700
Fax: +60-3-8318-8700
Address: 1st Floor, No.3505 Jalan Technokrat 5
63000 Cyberjaya, Selangor Darul Ehsan Malaysia
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Philippines:
Fujitsu Philippines, Inc.
Tel: +63-2-812-4001
Fax: +63-2-817-7576
Address: 2nd Floor, United Life Building, A. Arnaiz
Legaspi Village, Makati, Metro Manila Philippines
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Singapore:
Fujitsu Asia Pte. Ltd.
Tel: +65-6777-6577
Fax: +65-6771-5502
Address: 20, Science Park Road, #03-01 TeleTech Park,
Singapore Science Park II, Singapore 117674
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Taiwan:
Fujitsu Taiwan Limited
Tel: +886-2-2311-2255
Fax: +886-2-2311-2277
Address: 19F, No.39, Section 1, Chung hwa Road Taipei, Taiwan
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Thailand:
Fujitsu Systems Business (Thailand) Ltd.
Tel: +66-2-500-1500
Fax: +66-2-500-1555
Address: 12th Floor, Olympia Thai Tower, 444 Rachadapisek Road
Samsennok, Huaykwang, Bangkok, Thailand 10310
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Vietnam:
Fujitsu Vietnam Limited
Tel: +84-4-831-3895
Fax: +84-4-831-3898
Address: Unit 802-8th oor, Fortuna Tower Hanoi 6B Lang ha Street,
Ba dinh District, Hanoi Socialist Republic of Vietnam
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United States:
Fujitsu Computer Systems Corporation
Tel: +1-800-831-3183
Fax: +1-408-496-0575
Address: 1250 East Arques Avenue, Sunnyvale, CA USA 94088-3470
For the latest information, refer to the Fujitsu PRIMERGY website (http://primergy.fujitsu.com).
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Recycling
When disposing of this server, contact an ofce listed in the "Contact Information".
This server must be disposed of as industrial waste.